Find here the answer to your question!
Plan the conference ahead
How do I tag CIKM2020 on social media?
Please tag us on Twitter or Weibo using @cikm2020 and #cikm2020 !
What is the event tool is used during the conference?
Please download Whova for a full conference experience. Whova will be the main communication means. It allows you to receive notifications on what is happening, updates, and will be able to communicate with the rest of the community.
Where is the programme?
You can find the programme in your own time zone on the CIKM website. Click here.
How do I keep track of everything that is happening?
Register for each session you want to attend on your Whova app (from the agenda tab), and it will create your personalized agenda for you. You can even set reminders!
Where do I access the recordings and the papers?
The proceedings and video recordings of the papers presentations will be made available on the ACL Digital Library on the first day of the conference and for an illimited time.
I am having technical difficulties, who should I contact?
The Whova CIKM 2020 app includes a topic/channel in the “community” section entitled “Technical issues, session problems, etc.” where you can raise those issues. Our technical support staff will be monitoring this channel to provide any support necessary.
You can also contact them and the online chairs of the conference at online-chairs@cikm2020.org
Preparing the session (speaker)
Are there guidelines for the speakers?
Yes, you should have received the guideline by email by now. If you cannot find them, send an email to online-chairs@cikm2020.org
I am a speaker and need to discuss my session content?
Send an email to cikm2020reg@keynotepco.ie mentioning your track, and they will forward it to the appropriate session chair.
Will I be able to interact with people asking questions during the live session?
People will be able to write their question in the Q&A option on Zoom, or to raise their hand through Zoom to be allowed to ask their question live.
Will people have access to my paper?
Yes the proceedings (and video recordings of the papers presentations) will be made available on the ACL Digital Library on the first day of the conference and for an illimited time.
Joining the sessions (attendee)
I forgot my registration details, how can I join?
Check your confirmation email from the registration desk or email the registration desk at cikm2020reg@keynotepco.ie
Where are the instructions to attend the session?
An email was sent to all attendees which includes their “Digital Delegate Bag” with all the information necessary to attend the conference. Contact cikm2020reg@keynotepco.ie if you haven’t received it. The information is also available in the “Attending” section of the website, here.
I try to join the session using the Whova link in the agenda, but it does not work.
In case zoom does not open when clicking on the link, look for the zoom link corresponding to your location in your Digital Delegate Bag received by email, or listed below.
What are the zoom links?
Each session is labeled as happening in a location in Ireland. For each of them, the zoom link to join is as follows:
Dublin: https://zoom.us/j/94097700585
Cork: https://zoom.us/j/91631172362
Limerick: https://acm-org.zoom.us/j/96850183655
Galway: https://acm-org.zoom.us/j/96396707376
Waterford: https://acm-org.zoom.us/j/96592012358
Kilkenny: https://acm-org.zoom.us/j/98060286135
Athlone: https://acm-org.zoom.us/j/96433898289
Sligo: https://acm-org.zoom.us/j/92395799832
Wexford: https://acm-org.zoom.us/j/97880078345
Letterkenny: https://acm-org.zoom.us/j/93563198196
You will need to enter a password to get into the session. The passwords for each zoom link (each corresponding to a location) will be shared by email and on the Whova app at 4am (GMT+1) every day.
Where can I find the passwords?
The passwords for each zoom link (each corresponding to a location) will be shared by email and on the Whova app at 4am (GMT+1) every day.
Can I ask a question about a presentation during the live sessions?
Yes, you will be able to write your question(s) in the Q&A option on Zoom, or to raise your hand through Zoom to be allowed to ask your question live.
Can I ask a question related to a specific session ?
Use the chat function for the session you are interested in: in the Whova agenda you will see a chat icon for each session. Just click on it and chat with the organizers, speakers or attendees about the session.
I am having technical difficulties, who should I contact?
The Whova CIKM 2020 app includes a topic/channel in the “community” section entitled “Technical issues, session problems, etc.” where you can raise those issues. Our technical support staff will be monitoring this channel to provide any support necessary.
You can also contact them and the online chairs of the conference at online-chairs@cikm2020.org
Networking
How can I interact with other attendees?
Through the “Community” tab on the app. There are already different topics of conversations, but you can also add your own topic!
How can I chat about a paper outside its presentation?
Use the chat function for each session (in Whova, in the agenda you will see a chat icon for each session). Just click on it and continue to chat with the speakers after the live session.
How can I look for job opportunities/offer my skills?
Yes. In the “Community” tab, there is a discussion specifically on jobs openings and job seekers.
You can also contact the sponsor companies directly on their thread in the “Community”, or attend one of the two CIKM Connect sessions to have a direct contact with them.
Enjoying the conference (Whova app)
I never used this app, how does it work?
Here is a tutorial which gives an overview of all features offered by the app. Don’t forget to update your profile with your affiliation, your fields of interest and other contact details, so that you can connect to people from your domain!
Other
Is there a certificate of attendance?
Yes, please contact the registration desk at cikm2020reg@keynotepco.ie to ask for your certificate.
How can I get my registration payment receipt?
Please contact the registration desk at cikm2020reg@keynotepco.ie
I haven’t found an answer to my question , who should I contact?
For questions related to your registration, please contact cikm2020reg@keynotepco.ie
For any other question related to the organization of the conference, please contact online-chairs@cikm2020.org
I am having technical difficulties, who should I contact?
The Whova CIKM 2020 app includes a topic/channel in the “community” section entitled “Technical issues, session problems, etc.” where you can raise those issues. Our technical support staff will be monitoring this channel to provide any support necessary.
You can also contact them and the online chairs of the conference at online-chairs@cikm2020.org